FAQ
FREQUENTLY ASKED QUESTIONS
Shipping cost and shipping period are decided by your location and the service of the express company, they varies from time to time as well. For instance, sending out a small package (20*10*5)cm to the US and the UK would roughly cost the following:
Destination Country |
Price ($) |
Shipping Period (working days) |
United States |
10 to 18 |
10-15 |
United Kingdom |
12 to 20 |
12-18 |
We don’t have a MOQ for our products, that’s why we can deliver out the products so quick. However if that particular model has ran out of stock and the order quantity is below 20, there would be an extra cost for that product.
Yes we do customized products, from logo printing to design modification. Moreover, we offer semi-finished products for instance ring holds and loose diamond.
We have our own production line, we also offer products from many other selected factories.
We offer samples with discounts, but not free of charge.
We offer testing certificates from the GIA/National Gemstone Testing Centre (NGTC) for our diamond products without extra fee, we also offer third party appraisal certificates for our 925 silver/18k gold plated products.